Privacy policy.

Privacy Policy for Vive Cosmetics

Effective Date: 29/09/2023

Last Updated: 29/09/2023

1. Introduction

This Privacy Policy describes how Vive Cosmetics ("we," "us," or "our") collects, uses, discloses, and secures your personal information when you use our website or engage with our cosmetic injectables services. We are committed to protecting your privacy and complying with Australian privacy laws.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

2. Types of Personal Information We Collect

We may collect various types of personal information, including but not limited to:

  • Contact Information: Your name, email address, phone number, and postal address.

  • Medical Information: Information about your health and medical history relevant to the provision of cosmetic injectables services. This information will only be collected with your explicit consent.

  • Payment Information: If applicable, we may collect payment details to process payments for services.

  • Usage Data: Information about your interactions with our website, including IP addresses, browser type, pages visited, and other usage statistics.

3. Purposes of Collecting and Using Your Information

We collect and use your personal information for the following purposes:

  • Providing you with information about our cosmetic injectables services.

  • Scheduling appointments and delivering requested services.

  • Processing payments, if applicable.

  • Communicating with you, responding to inquiries, and providing customer support.

  • Improving our website, services, and user experience.

  • Complying with legal and regulatory obligations.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

4. Security of Your Personal Information

We take the security of your personal information seriously and implement reasonable security measures to protect it. However, please be aware that no data transmission over the internet is entirely secure.

5. Disclosure of Your Information

We may disclose your personal information in the following situations:

  • To trusted third-party service providers who assist us in delivering our services.

  • To comply with legal obligations, including responding to subpoenas or court orders.

  • In the event of a business transfer, merger, or acquisition.

6. Your Rights and Choices

Under Australian privacy laws, you have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal information.

  • The right to opt-out of certain data processing activities.

  • The right to withdraw your consent for data processing where applicable.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to manage or disable cookies.

8. Links to Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The date of the last update will be indicated at the beginning of the policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at brodie@vivecosmetics.com.au.

By using our website or services, you consent to the practices described in this Privacy Policy.